Call ID

(Call List Configuration, MDC Conventional Hot List)

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Selects the Call ID set for the current record / row of the current MDC Conventional Hot List. WFPrior.png This Call ID set is defined in the Unified Call List's - MDC Conventional ID Page. WFPrior.png The Contact for the current record / row be selected before this selection can be made.

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When the Contact field for the current record / row is not set to "Unassigned", and

when the radio is model / option capable.

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Go to the MDC Conventional Hot List Window